Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. We will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the customer will receive their refund within 5 days after the confirmation.

Please return your purchase to the following address:
Hair Rock Products S/B
LOT 2065-B1 JALAN KUSTA KAMPUNG JAYA INDUSTRIAL AREA, SUNGAI BULUH, 47000 SELANGOR


Please contact us at hairrock03@gmail.com or +60-138888019 if you have any questions or doubts.